Top Quality Products
At Hanson Overhead Garage Door Service, we always provide our customers with the best products at the best prices. Our garage doors, garage door springs and garage door openers are always the highest quality and lowest maintenance products available.
In addition to our quality products and superior service, Hanson customers enjoy the benefits of worry-free warranties. With our garage doors, garage door openers and replacement hardware, you always get the peace of mind that comes from our worry-free warranties.
Our Service Call Fee
Garage door service checks should be part of the annual maintenance schedule for your home. Unfortunately, many homeowners rarely, if ever, service their garage doors until after they break. That’s totally okay and expected. Our service call fee is designed to protect you from unexpected costs. We also ensure a proper inspection of your situation is performed prior to fixes being implemented. This approach keeps costs down and trial and error at a minimum.
Our service call fee is $49.95 for jobs within 45-minutes drive from our main office near 540/Capital Boulevard in Raleigh. The service call covers:
- 44-point written inspection of all garage door parts/systems
- Diagnostic for any issues you may be experiencing
- Options for repair/service based on items broken and needing attention
- Travel to your home and any subsequent trips for the same work order
Our Warranties
We make no excuses for poor quality workmanship or parts. That’s why our warranty covers both parts and LABOR for a full 3 years. There’s not another home services company, let alone garage door service, in Raleigh that offers a labor warranty even close to ours. You can count on Hanson Overhead to provide you with superior customer service and support before and after the sale.
We’re proud of our products. We’re even more proud of our people.
Our callback rate is less than 0.5%. That’s 1 callback per 200 work orders. The goal is one visit to permanently correct the problem with your garage door system. If we have to revisit your home due to a faulty repair or part, there’s no charge.
There’s a reason folks talk well about us. We do things right the first time. And when there’s a problem, we’ll be there to make things right.
It doesn’t matter when you need help. Just call. Weekend and after-hours rates apply (after 5pm and Saturday/Sunday.